Product Knowledge

A good salesman will always have good product knowledge and good presentation skills. He will usually isolate the vehicle. So that you are not distracted and stay focused. The salesman will perform what is called a walk-around. That is where he starts at one corner of the car and points out styling, safety and convenience features. He will sometimes demonstrate the multiple settings of the seats, electric windows and other gadgets. All in all, he lets you learn about the vehicle before you drive it. This is a good thing and you should listen and ask questions. Now is the time for you to say anything that you may not like about your new car.